The YIP Smart Tag works with Samsung Galaxy Smartphones. This means that your tag communicates with almost every Samsung Galaxy phone in the world and therefore, the range is virtually worldwide. When your Galaxy phone is more than 300 feet away from your tag, the YIP Smart Tag will enter extended range mode and begin looking for other nearby Galaxy phones to communicate with. Once your tag comes within 300 feet of another Galaxy phone, the location of your YIP Smart Tag will update in the Samsung SmartThings app on your phone. In general, the tag will update once every 10 to 15 minutes. If you haven't seen it update for a while, we recommend turning on the "Notify Me When Found" button. As soon as your tag comes in contact with another Galaxy phone, you will receive a notification on your smartphone. This will give you the most timely information about the location of your tag.
The YIP Smart Tag for Samsung Galaxy Phones and The YIP Smart Tag for iPhone devices are separate products and are not cross compatible. Please make sure you purchase the correct version for your smartphone.