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How Do I Move My YIP Smart Tag from One Android Phone to Another?

  • Updated

Step 1: Remove the YIP Smart Tag from Your Current Phone

On the phone that is currently connected to your YIP Smart Tag:

  1. Open the Google Find Hub app.
  2. Select your YIP Smart Tag from the list of devices.
  3. On the right-hand side of the screen, tap the gear icon ⚙️ to open the tag's settings.
  4. Scroll toward the bottom of the screen and tap Remove from Find Hub.
  5. Follow the on-screen instructions to complete the removal.

Step 2: Confirm the Tag Is Ready to Pair Again

Once the tag has been successfully removed from Google Find Hub, the YIP Smart Tag will:

  • Make a beep
  • Begin flashing its light continuously

This means the tag has been successfully removed from the previous Google Account and has returned to pairing mode.

The tag will remain in pairing mode for approximately 10 minutes.

Important: Do not wait longer than necessary before beginning the setup on the new phone. If the 10-minute pairing period expires, you may need to restart the pairing process by removing the battery for 10 seconds and then re-install.

 

Step 3: Connect the Tag to the New Phone

Using the different Android phone you want to connect to the YIP Smart Tag:

  1. Open the Google Find Hub app.
  2. Make sure the YIP Smart Tag is close to the phone.
  3. The word Connect should appear on the phone's screen.
  4. Tap Connect.
  5. Follow the on-screen instructions to complete the pairing process.

Once the setup is complete, the YIP Smart Tag will be connected to the new phone and will appear in the new Google Find Hub app.

Important

The YIP Smart Tag can only be paired with one Google Account at a time. If you want to move the tag to another phone or another Google Account, you must first remove it from the current Google Find Hub account before it can be paired again.

If Connect does not appear on the new phone, make sure the tag is still within its 10-minute pairing window and that Bluetooth and Location are turned on. If necessary, restart the phone and try again.

Need More Help?
If you still need assistance with an issue that was not answered in this FAQ, please contact YIP Customer Support at 844-932-1755.