When setting up your YIP Smart Tag with Google Find Hub on an Android phone, the word Connect should appear on the phone's screen when the tag is ready to be paired.
If Connect does not appear, follow the steps below. It is important to complete these steps in the order shown.
Step 1: Remove the Battery from the YIP Smart Tag
Before restarting your Android phone, remove the battery from the YIP Smart Tag.
This will temporarily turn the tag off while you restart your phone.
Step 2: Restart Your Android Phone
With the battery removed from the YIP Smart Tag, restart your Android phone.
Wait for the phone to completely restart and return to the home screen.
Step 3: Reinstall the Battery
Once your phone is back on the home screen, reinstall the battery into the YIP Smart Tag.
The tag will turn back on and enter pairing mode.
Step 4: Look for “Connect”
After reinstalling the battery, look at your Android phone.
The word Connect should now appear on the screen.
Tap Connect and follow the on-screen instructions to complete the setup of your YIP Smart Tag with Google Find Hub.
Important
If Connect does not appear, make sure the YIP Smart Tag is close to your Android phone and that Bluetooth and Location are turned on.
Need More Help?
If you still need assistance with an issue that was not answered in this FAQ, please contact YIP Customer Support at 844-932-1755.